Last Updated: June 1, 2024
These Terms of Service ("Terms") govern your use of the website located at persikovaya-svekla.com ("Website") and the water delivery services ("Services") offered by Pure Water Delivery ("we," "us," or "our"). By accessing the Website or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Website or Services.
Pure Water Delivery provides water delivery services to homes and businesses across the United Kingdom. Our Services include:
To use certain features of our Website or to subscribe to our Services, you may need to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding the password that you use to access our Services and for any activities or actions under your account.
We reserve the right to disable any user account at any time if, in our opinion, you have failed to comply with any provision of these Terms or if activities occur on your account which we determine to be illegal or harmful to others.
You may place orders for our Services through our Website, by telephone, or via email. By placing an order, you offer to purchase the products or services indicated. All orders are subject to acceptance by us, and we reserve the right to refuse any order at our discretion.
Our subscription service involves regular scheduled deliveries of water products. By signing up for a subscription, you authorize us to charge your payment method on a recurring basis according to the subscription plan you selected. You may modify or cancel your subscription at any time by contacting our customer service team, subject to the notice periods specified below.
Some of our subscription plans may require a minimum commitment period. If you cancel a subscription during the minimum commitment period, early termination fees may apply as specified during the sign-up process.
To modify or cancel a subscription, you must provide notice at least 3 business days before your next scheduled delivery. Changes requested after this cut-off period may not be processed until the following delivery cycle.
All prices shown on our Website are in British Pounds (GBP) and include VAT where applicable. We reserve the right to change our prices at any time, but changes will not affect orders already accepted by us unless due to an obvious pricing error.
We accept various payment methods as indicated on our Website. By providing payment information, you represent and warrant that you have the legal right to use the payment method you provide.
For subscription services, we will bill your payment method on a recurring basis according to your selected plan (e.g., weekly, bi-weekly, monthly). You agree to pay all charges incurred by you or any users of your account at the rates in effect when such charges are incurred.
If a payment fails, we may reattempt billing your payment method. If we are unable to secure payment after multiple attempts, we may suspend or terminate your service. You remain responsible for all unpaid fees.
We currently offer delivery services to selected areas within the United Kingdom. You can check if we deliver to your area by entering your postcode on our Website or contacting our customer service team.
Deliveries will be made according to the schedule you select during sign-up. While we strive to deliver within the time frames specified, delivery times are estimates and may vary due to traffic, weather conditions, or other factors beyond our control.
You are responsible for ensuring that someone is available to receive the delivery or that appropriate arrangements have been made for safe delivery in your absence. If we are unable to complete a delivery due to lack of access or other customer-related issues, additional delivery fees may apply for rescheduled delivery.
You should inspect all products upon delivery. Any visible damage or discrepancies should be noted at the time of delivery and reported to our customer service team within 24 hours.
Water dispensers and other equipment provided as part of our service remain the property of Pure Water Delivery unless explicitly sold to you. You agree to use the equipment only for its intended purpose and in accordance with any instructions provided.
You are responsible for the reasonable care of any equipment provided. This includes keeping it clean, protecting it from damage, and using it only for its intended purpose. We will provide regular maintenance as part of your service plan.
You may be charged for repair or replacement if equipment is damaged due to misuse, negligence, or unauthorized modification. Please report any equipment malfunctions to our customer service team immediately.
Upon termination of your service, you must return all equipment in good condition, allowing for normal wear and tear. We will arrange for collection of the equipment at a mutually convenient time.
We are committed to providing high-quality water products. All our water products meet or exceed UK and EU safety standards for drinking water.
If you receive products that are damaged or defective, please contact our customer service team within 48 hours of delivery. We will arrange for replacement or refund at our discretion. Refunds will be processed using the same payment method used for the purchase.
All content on our Website, including text, graphics, logos, images, and software, is the property of Pure Water Delivery or our content suppliers and is protected by United Kingdom and international copyright laws. The compilation of all content on the Website is our exclusive property and is protected by UK and international copyright laws.
Our name, logo, and all related product and service names, design marks, and slogans are trademarks or service marks of Pure Water Delivery. You may not use these without our prior written permission.
You may be able to submit content to our Website, such as reviews, comments, or feedback ("User Content"). By submitting User Content, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
You agree not to submit content that is illegal, offensive, defamatory, or that infringes any third party's rights. We reserve the right to remove any User Content at our discretion.
To the fullest extent permitted by applicable law, Pure Water Delivery shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Services.
Our total liability for all claims related to the Services shall not exceed the amounts paid by you to Pure Water Delivery in the preceding twelve months or £100, whichever is greater.
Nothing in these Terms shall limit or exclude our liability for death or personal injury resulting from our negligence or for any other matter in respect of which liability cannot be limited or excluded under applicable law.
You agree to indemnify, defend, and hold harmless Pure Water Delivery and our officers, directors, employees, agents, and suppliers from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys' fees, arising from or relating to your use of our Services, your User Content, or your violation of these Terms.
We may terminate or suspend your account and bar access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
You may terminate your account at any time by contacting our customer service team, subject to the minimum commitment period and cancellation notice requirements specified above.
Upon termination, your right to use the Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
We reserve the right to modify these Terms at any time. We will provide notice of any material changes by posting the new Terms on the Website and updating the "Last Updated" date. Your continued use of the Website or Services after such changes constitutes your acceptance of the new Terms.
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect and enforceable.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Pure Water Delivery regarding the Services and supersede all prior agreements and understandings, whether written or oral.
If you have any questions about these Terms, please contact us at:
Pure Water Delivery
123 Water Lane
London, EC1V 9BD
United Kingdom
Email: [email protected]
Phone: +44 20 7123 4567
